Official Privacy Policy & Data Safety

1. INTRODUCTION & PREAMBLE

This Privacy Policy ("Policy") governs the collection, processing, storage, and protection of personal data by Vynqo ("we," "our," or "the Platform") concerning users ("you" or "User") accessing or utilizing the Vynqo mobile application, website, and related services.

By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agreed to the practices described herein. If you do not agree with this Policy, you must immediately discontinue use of the Platform.

2. INFORMATION WE COLLECT

We collect information necessary to provide and operate the Platform, categorized as follows:

3. DEVICE PERMISSIONS

The Platform may request access to specific hardware and software components of your device strictly upon runtime invocation for corresponding features:

4. PURPOSES OF DATA PROCESSING

We process personal data solely for the following legitimate purposes:

1. To authenticate user identity and maintain account security.
2. To deliver, broadcast, and display User-Generated Content across platform feeds and discovery systems.
3. To establish real-time, low-latency voice and video communications between users.
4. To provide responsive technical and customer support.
5. To enforce our Community Guidelines and safeguard users against harassment, abuse, spam, fraud, or unlawful conduct.

5. DATA SECURITY & ENCRYPTION

The Platform enforces industry-standard technical and organizational security measures:

• End-to-End Encryption (E2EE): 1-on-1 private text messages and voice notes are cryptographically secured on the user's device. Plaintext message contents cannot be accessed, read, or intercepted by platform operators or unauthorized third parties.
• Transient Call Streaming: Real-time voice and video calls are transmitted directly between call participants and are never recorded, stored, or archived on any server.
• Data Protection Controls: Stored profile data and public content are safeguarded via encrypted connections (TLS/HTTPS) and strict server-side access controls.

6. DISCLOSURE & SHARING OF INFORMATION

We adhere to strict data sharing principles:

• No Commercial Sale: We do not sell, rent, or lease personal user data to third-party advertisers or data brokers under any circumstances.
• Public Distribution: Content published to public profiles, feeds, reels, and comment sections is accessible to all users of the Platform.
• Legal Obligations: We may disclose user information only if mandatory under valid legal process, court subpoena, or enforceable government request, to the extent required by applicable law.

7. DATA RETENTION & ACCOUNT DELETION

Users maintain full rights over the retention and removal of their data:

• Content Deletion: Users may delete individual posts, reels, stories, or comments at any time via the application interface.
• Permanent Account Deletion: Users may permanently delete their account at any time via Settings > Delete Account. Initiating this action immediately and irreversibly purges user profiles, published content, message records, and account identifiers from platform storage systems.

8. PROTECTION OF MINORS

The Platform is strictly prohibited for individuals under thirteen (13) years of age. We enforce an absolute zero-tolerance policy regarding Child Sexual Abuse Material (CSAM), grooming, or exploitation. Any detected violations will result in immediate permanent account termination, hardware blacklisting, and reporting to legal authorities and international child safety organizations.

9. USER RIGHTS & CHOICES

In accordance with applicable data privacy regulations, users hold the following rights:

• Right of Access and Rectification: Users may access, review, and edit their account information at any time.
• Right of Erasure: Users may exercise their right to be forgotten via permanent account deletion.
• Permission Management: Users may grant or revoke device permissions at any time via device operating system settings.

10. AMENDMENTS & CONTACT INFORMATION

We reserve the right to modify this Policy periodically. Material revisions will be reflected by updating the "Effective Date" at the top of this document. Continued use of the Platform after such modifications constitutes acceptance of the revised Policy.

For questions, privacy inquiries, or data requests, please contact:

• Email: support@vynqo.app / support@vynqo.prahlix.com
• In-App Support: Settings > Help & Support